someone spoofed the Chase 800-848-9380 tel no, called saying there was a fraud alert of unauthorized user trying to open an online account, and then transferred the call to a Zelle representative to cancel suspected fraudulent Zelle payments. They directed me to add Eddie Diaz (supposedly the Zelle fraud manager) and the case number (scam tel no 408-839-0541) as a recipient in advance of cancelling the transactions. Call back number was 928-478-1946. This all seemed fraudulent, so I disconnected. Beware.