A woman (ethnic) that is not racist but there is an aesthetic that you can hear in the Cadance that says if you do not respond you will be listed as a "failure to be served" that they do not have a place of employment listed.
a couple of things to remember. Any reputable business will have a legit phone number and it wont be connected to a router or signed up for a toll free number...RED FLAG.
Its a scam.
Who if they were going to be served would willing give out their place of employment so that a server could come and embarr**ses them in their workplace by giving them a summons?? It's all scare tactics and if it were legit, they wouldn't be trying so desperately to reach you because they would already know where to find you. THINK ABOUT IT