I got an email thanking me for upgrading to Firewall pro, that my account has been charged with $399.00 for 5 years...I call the number and I couldn’t understand the guy who answered and I couldn’t understand the name of the company when I asked for it...he asked me if I had a computer and I asked which one, I told him I had a lap top and a PC, he wanted me to open my lap top and he said he will guide me to stop the firewall, that’s when I hung up...