Person named Paul claims that represents Credit Services and since my payment history as per Experian is very good - they can lower my interest rate to 3%. Asked about credit card numbers and expirations. As verification needed my social security and bday Info (fTransferred me to supervisor (long wait) Wayne Patrick - he claimed that he works with credit bureaus. After explaining how much I owe to the refit cards he told me that I will get a card in mail in 5-7 business days. He said that project manager will call me back in 30-45 mins. When I told him that I have problems with all the questions - the caller dropped call